Reliability is a product feature. We aim for commercially reasonable uptime of the web app, API, and sync pipeline. “Operational” means we are not aware of a widespread outage at publish time of this page’s last content update — always verify with a live request if you are blocked.

What “Operational” means

Login, dashboard, and documented API endpoints respond for typical traffic. It does not guarantee zero errors, zero maintenance windows, or third-party Maps availability.

How to report an incident

Email mecrawl.com@gmail.com with subject “Incident”, your account email, locale/region, failing URL or API path, approximate UTC time, and a sample request id or screenshot if available.

Web Application Operational

Marketing site, auth, and customer dashboard for browsing places and exports.

REST API Operational

User Business API (places & categories) with Sanctum tokens — see interactive docs.

Data Sync Pipeline Operational

Extension and desktop sync into dashboard workspaces.

MCP Server Coming soon

Not deployed. Use REST API for AI/automation until MCP ships.

Status FAQ

Do you publish historical uptime SLAs?

Not on this page. Written SLAs are available only under separate enterprise agreements.

Google Maps itself is down — is that a MeCrawl outage?

Collection depends on publicly available Maps pages. Platform issues outside MeCrawl can block crawls even when our app and API are operational.